Frequently Asked Questions

Do you offer free shipping?

Yes, we offer free shipping across India on all orders. No hidden charges—what you see is what you pay!

What is the delivery time?

Our standard delivery time is 7–10 business days across India. For bulk or highly customized orders, it may take a little longer. We’ll keep you informed every step of the way.

Do you offer Cash on Delivery (COD)?

You can choose Cash on Delivery at checkout for a smooth and easy experience.

You can also opt for prepaid payments, as each frame is custom-made with care.

With 15+ years of trusted service, your payment is 100% safe, and your order is in good hands.

What is your return, refund, and exchange policy?

We accept returns or exchanges only if the product is damaged or incorrect. Please email us at contact@bengaltile.com within 48 hours of delivery with photos and an unboxing video. Once verified, we’ll arrange a replacement promptly.

Can I cancel my order?

Yes, you can cancel your order within 12 hours of placing it. The refund will be processed within 48 hours or 1 bank working day.

How to Hang the wall Art?

Our luxury wall art is ready to hang. Each piece comes with pre-installed hooks on the back, so you can easily mount it on your wall without any extra hassle. Just unbox, position, and hang—it's that simple.

How to Care the wall Art?

To keep your wall art looking its best, gently brush away dust using a soft, dry brush or wet cloth; you may use water if needed, but avoid any harsh chemicals to maintain its shine.

Can I customize my order?

For Custom Design, Finish, Decoration, or Size, please Whatsapp us : +91 7479001023

Rates will vary based on customization.

Do you offer bulk or wholesale pricing?

Absolutely!

We provide special pricing for bulk and wholesale orders. Please email us at contact@bengaltile.com or whatsapp us : +91 7479001023

How can I become a dealer or distributor?

We Welcome Partnership Inquiries!

To apply for a dealership or distributorship, please email us at contact@bengaltile.com or WhatsApp us at +91 7479001023 with the following details:

  • Your business name and location
  • Your Contact Number
  • Type of business (retail, wholesale, etc.)
  • Expected order volume

Our team will get back to you with pricing, terms, and the next steps.

We’ll be happy to connect with you!